"On Hold" Message Service Customer Questionnaire

Please complete the following questions so that we can create customized "On Hold" Messages for you.

  1. Please provide the following contact information:

    Name
    Organization
    Street Address
    Address (cont.)
    City
    State/Province
    Zip/Postal Code
    Country
    Work Phone
    FAX
    E-mail
    URL

  2. What is one thing you would like every customer to know about your Business?


  3. What new products and services are you currently introducing to your customers?


  4. What is the most profitable item that you sell?


  5. What add on sales to your primary products and services increase your profitability the most?


  6. What employees or departments do you have that possess special capabilities that your customers should be taking advantage of?


  7. Do you have a website and would you like your customers to go there for information about your business, products and services that you sell and also support information about your organization?


  8. What general information should your customers know that will make it easier for them to do business with you?


  9. Why do customers come to you for the products and services that you offer?


  10. What differentiates you from your competition?


  11. Are there other products that you offer that your customers should know about?


  12. What type of phone system do you have?



Copyright © 2002[SharkTooth Networks]. All rights reserved.
Revised: 02/02/03